Return & Exchange Policy

At Hoosier Fields Tallow Company, your satisfaction matters to us. If something isn’t quite right, we’re here to help.

Returns

We accept returns within 7 days of delivery.
To be eligible, items must be unused and in their original condition.

Customers are responsible for return shipping costs on all standard returns.

To start a return, please contact us at hoosierfieldstallow@gmail.com with your order number and the item you’d like to return.

Method & Fees

Returns are processed by mail. Customers are responsible for obtaining and paying for their own return shipping label. The customer is responsible for all return shipping costs. No restocking fees are applied. Refunds are processed within 14 days of receiving and inspecting the returned item.

Exchanges for Damaged Items

If your order arrives damaged or broken, we will happily replace it.
Reach out within 48 hours of delivery with a photo of the damaged product, and we’ll send a replacement at no additional cost.

Refunds

Once we receive and inspect your return, approved refunds will be issued back to your original payment method.